Introduction

In the modern era, the rise of purchasing platforms and e-commerce platforms has revolutionized the way consumers shop. However, the effectiveness of these platforms heavily relies on the timeliness and accuracy of their logistics delivery systems. This study aims to analyze and compare the logistics performance of purchasing platforms and traditional e-commerce platforms.

Research Objectives

The primary objectives of this research are:

• To evaluate the timeliness of logistics delivery in purchasing platforms vs. e-commerce platforms.
• To assess the accuracy of product delivery in both types of platforms.
• To identify key factors influencing logistics performance in purchasing and e-commerce platforms.

Methodology

The study employs a mixed-methods approach:

• Quantitative data was collected through surveys distributed to users of both purchasing and e-commerce platforms.
• Qualitative data was gathered through interviews with logistics managers and delivery personnel.
• Comparative analysis was conducted to identify differences in delivery timeliness and accuracy.

Findings

The findings of the study reveal:

• Purchasing platforms generally offer faster delivery options due to their specialized logistics networks.
• E-commerce platforms, on the other hand, tend to have higher accuracy rates in terms of product delivery due to their established inventory systems.
• Both platforms face challenges related to last-mile delivery, which significantly impacts customer satisfaction.

Conclusion

In conclusion, while purchasing platforms excel in delivery speed, e-commerce platforms provide a more accurate and reliable delivery experience. Effective logistics management remains a critical factor in ensuring customer satisfaction for both types of platforms. Future research should focus on innovative solutions to address last-mile delivery challenges.